FOR IMMEDIATE RELEASE
Express Oil Change & Tire Engineers® Certified as a 2015 World-Class Franchise®
By The Franchise Research Institute®
LINCOLN, NE (May 26) – Express Oil Change & Tire Engineers ® has received World-Class Franchise® certification from the Franchise Research Institute®.
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 71.4% of all Express Oil Change & Tire Engineers franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the Express Oil Change & Tire Engineers franchise system.
According to Jeff Johnson, Founder of the Franchise Research Institute, “Express Oil Change & Tire Engineers understands the importance of the partnership between franchisor and franchisees, and relies on unbiased data to make decisions which help to maximize franchisee sales and profitability. Further, Express Oil Change & Tire Engineers’ willingness to share this ‘look behind the curtain’ provides a level of transparency in their franchise that is critical for franchise candidates.”
The survey asked Express Oil Change & Tire Engineers franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from Express Oil Change & Tire Engineers’ franchisees:
- 100% gave a positive rating to the overall quality of the franchisor.
- 98% said they would recommend this franchise to a prospective franchisee.
- 100% gave a positive grade to initial training and opening support supplied by the franchisor.
- 100% gave a positive rating to the overall communication between home office personnel and franchisees.
- 100% gave a positive grade to the helpfulness of the franchisor’s field representatives.
“We have been working with the Franchise Research Institute for over a decade now to survey our franchisees each year, because we want to know what our franchisees are thinking in terms of the services that we provide them, and how they are feeling about the value of our business. Understanding our franchisees opinions is vital to us as we grow the business together,” said Don Larose, Senior Vice President Franchise Development.
Express Oil Change & Tire Engineers’ franchise satisfaction results are available at:
About the Franchise Research Institute®:
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
For more information contact: Aftyn Arter, Project Manager, Franchise Research Institute,
800-410-5205 or Aftyn@FranchiseResearchInstitute.com.