Our team knows franchising because we’ve been in your shoes.  Since 2002, our franchise experience combined with statistics, research, business and psychology, has lead to great results. Below are just a few examples of the feedback we hear from our clients.

World Class Franchise Badge

Paul Brown, Co-Founder and Chief Executive Officer of Inspire Brands

“A successful franchise community relationship depends heavily on having good information and insights that can drive and guide the business. The Franchise Research Institute® helped Arby’s achieve just that through their methodology and surveying practices, which are second to none.”

Bill Stoller, Chief Executive Officer at Express Employment Professionals

“Express Employment Professionals places our franchisees at the heart of our mission. Achieving World-Class Franchise® certification since 2006 isn’t just about science-based, third-party validation. It’s about our unwavering dedication to our franchisees’ triumphs. Their invaluable insights drive us forward and keeps our core value at the forefront: ‘Franchisees First’!”

Shelly SunCEO and Co-Founder Brightstar

“There are a lot of ‘Best of’ and ‘Top’ lists in franchising, but there is only one list based upon fully inclusive, transparent, third-party research. At BrightStar, we are pleased that our company has been (and continues to be) recognized by numerous organizations, but we are especially proud to be a World-Class Franchise®.“

Frederick Abramaitys, Senior Director International Operations Support & Training at Inspire Brands

``Franchisee satisfaction is integral to our growth and success. Working with Jeff and his team at the Franchise Research Institute has been a constructive experience. Their professional approach to delivering on deadlines and the quality of the data they provided has been beneficial for informing both our franchise organization and the enterprise. We appreciate their commitment to assisting us in our continuous improvement journey.``