Expense Reduction Analysts® Certified as a 2017 World-Class Franchise®
By The Franchise Research Institute®
LINCOLN, NE (March 1, 2017) – Expense Reduction Analysts® has received World-Class Franchise® certification for the third consecutive year from the Franchise Research Institute®.
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 85% of all Expense Reduction Analysts franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the Expense Reduction Analysts franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, Founder and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. Expense Reduction Analysts was not afraid to ask their franchise owners tough questions, and their high marks provide scientific documentation that they are consistently meeting franchisees’ needs.”
The survey asked Expense Reduction Analysts’ franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from Expense Reduction Analysts’ franchisees:
- 100% gave a positive rating to the overall quality of the franchisor.
- 99% gave a positive grade to the helpfulness and communication between fellow franchisees.
- 97% gave a positive rating to how their franchise business compared to the local competition.
- 98% gave a positive rating to the overall communication between home office personnel and franchisees.
- 96% gave a positive rating to the opportunity provided by the franchise system.
“The fact that ERA has achieved the most coveted award in franchising 3 years in a row personifies why I’ve chosen to be a part of this incredible organization: A caring culture of integrity. I couldn’t be prouder.” – Red Boswell, Chief Growth Officer, Expense Reduction Analysts
Expense Reduction Analysts’ franchise satisfaction results are available at: www.WorldClassFranchise.com/ERAReport
About the Franchise Research Institute®:
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln, Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.
For more information contact: Mike Miller, Project Manager, Franchise Research Institute, 800-410-5205 or Mike@Fransurvey.com.